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Incident Management Proactive Services

Be Prepared: Develop Your Incident Response Plan

Incident Management Proactive ServicesA robust Computer Security Incident Response Plan (CSIRP) is critical to minizing the duration and impact of a security breach.

With Dell SecureWorks Incident Management Proactive services, our expert consultants work with you to prepare your organization to respond quickly and effectively to a security incident. Incorporating the latest security intelligence on threat actors and their tradecraft, we ensure your team's response procedures address even the most sophisticated threats including Denial-of-Service attacks, cybercrime and Advanced Persistent Threats (APT).

Establish an effective Incident Response Plan based on best practices

For many organizations, the most challenging aspects of creating a Computer Security Incident Response Plan (CSIRP) are a lack of intelligence and visibility into an evolving threat landscape, and what practices are proven to work when responding to an incident.

An incident response plan from Dell SecureWorks typically includes incident definitions, scenario definitions, team definitions, calling trees, escalation procedures and other key elements. This service also includes help with establishing the correct governance frameworks. This in turn defines the relationship of the CSIRP and your overall response capability to a variety of internal stakeholders and includes formal committee charters, detailed procedures, metrics and report frameworks.

Reduce the costs of a security breach to your organization

A network security breach impacts the bottom line of any organization. It costs your business money through lost productivity, lost current and future sales activity, compliance penalties and damage to your reputation and brand. A security breach also erodes IT's credibility in the eyes of executives.

Time is a cost multiplier when it comes to a security breach. The longer an incident goes on, the more the impact is compounded. Our consultants work with you to develop an effective Computer Security Incident Response Plan (CSIRP). Your Incident Response Plan will detail what needs to happen so you and your team can respond quickly and effectively to a security breach, and minimize the costs to your organization. Your CSIRP will also contain procedures to address even the most complex threats including Advanced Persistent Threats or APT. Before a full blown information security breach occurs, it is a best practice to take a proactive approach and perform Targeted Threat Hunting within your network to see if there is any presence of a cyber-attack adversary.

Accelerate the maturity of your IT organization

Incident response planning is a critical component for a mature IT organization. However, limited resources and unlimited demands make it challenging for IT personnel to take the time and put the right action plans in place.

We can help your incident response planning, and accelerate the maturity of your IT organization. Our security consultants will help you develop a CSIRP based on best practices tailored to your organization’s specific needs. In addition, the CSIRP will incorporate the latest threat intelligence on the Tactics, Techniques and Procedures (TTP) used by threat actors. Our CTU team has also developed Information Security Awareness Training Solutions to help educate your employees to change behavior and reduce future risks. Dell SecureWorks partners with you to create a game plan that heightens the capabilities of your team and accelerates your organization’s maturity.

Learn more about our available Incident Management and Response services.

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