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              9 Key Questions to Ask When Selecting an Incident Response Service Provider

              Assess a provider's proactive and emergency IR capabilities, and know if they're a good fit for your security programme

              Security incidents can threaten data integrity and business viability.

              Well-meaning actions after an incident can destroy valuable evidence, while a lack of proactive planning is often the root cause of succumbing to, rather than containing, a cyber attack.

              There are many proactive and emergency response skill sets required to mature your incident response (IR) plan and ensure that your have the bench strength to mitigate the risk when incidents do occur. An IR provider can assist you with a range of prevention, detection, and response activities; for example:

              • Creating and testing an IR plan
              • Integrating your IR plan with your information security programme
              • Identifying risks and threats through targeted hunting and threat intelligence
              • Meeting legal and regulatory obligations
              • Investigating and recovering from a data, system, and/or network compromise

              The Secureworks Incident Response Management team has compiled a set of rigorous questions to help you evaluate and select an IR provider that's right for your organization's specific needs.

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              Select Role:

              • Board of Directors
              • CEO / CFO / COO
              • CISO / CSO
              • CIO / CTO
              • IT / IS / Security VP/Director
              • IT / IS / Security Manager
              • IT / IS / Security Staff
              • IT / IS / Non-Security
              • Risk / Legal / Compliance / Finance
              • Sales / Marketing
              • Press / Industry Analyst
              • Student

              Select Country:

              • Select an item

              Select State:

              • Select an item

              Select Annual Revenue:

              • > 1000
              • 501 - 999
              • < 500

              Select Industry:

              • Banking
              • Business Services
              • Credit Union
              • Education
              • Finance
              • Government
              • Health Care (Non-Hospital)
              • Heavy Industry
              • Hospitality
              • Hospitals
              • Insurance
              • Legal
              • Manufacturing
              • Media
              • Membership Organizations
              • Retail
              • Technology
              • Telecom
              • Transportation
              • Utilities
              • Other

              Current Security Environment?:

              • Managing In-House
              • Managing Externally (3rd Party)
              • Blended Model (In-house and 3rd Party)
              • Not sure

              Select Next Security Initiative Timeframe:

              • 0-3 months
              • 3-6 months
              • 6-12 months
              • 12-24 months

              Select Our Greatest Security Challenge:

              • Securing The Cloud
              • Assessing security posture
              • Optimizing Security Operations
              • Protecting critical assets
              • Meeting & maintaining compliance
              • Preventing a data breach
              • Access to actionable security intelligence
              • Access to security expertise
              • Preparing & responding to an incident

              Interested in learning more

              Currently Looking for Assistance With (Select all that Apply)

              Select Best time to call:

              • Early morning (8-10am)
              • Late morning (10am-12pm)
              • Early afternoon (12-3pm)
              • Late afternoon (3-5pm)

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