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                Following the Ticket: Start to Finish

                What Happens When SecureWorks Detects a Threat?

                The SecureWorks behind-the-scenes process is a multi-layered approach from when a threat is initially identified to how clients are notified in a timely manner.

                Each portion of the threat detection process — from identifying a potential threat to the delivery of a client ticket — has a streamlined lifecycle that leverages people, process, technology, and intelligence.

                Following the Ticket: Start to Finish discusses:

                • The step-by-step approach SecureWorks takes when responding to a threat on a client’s behalf
                • The SecureWorks team – the experts that are working on your behalf
                • End-to-end protection, as provided through a partnership with SecureWorks

                Like all productions, the best ones have great teamwork and processes behind the scenes. This is what allows SecureWorks to thrive when detecting threats. SecureWorks is dedicated to ensuring that clients receive the highest calibre of service to protect their assets.

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